To ensure your preferred appointment time, we recommend you book your service with as much advanced notice as possible or at the end of your previous appointment. In order to guarantee your reservation, a credit card is requested at the time of booking. As a courtesy, you will receive a phone confirmation of your reservation 24 to 48 hours prior to your appointment.
Our gift cards are non-transferable, non-refundable, and may not be redeemed for cash. Your gift card has an expiration date of a year from the date of purchase. Gift cards may not be bought in multiples and combined and used by the same person to get a lower price on sale items and products. Series of services are not refundable, but can be converted to credit towards another service. Skin Elite is not responsible for lost, stolen, damaged, or unauthorized use of the card.
Cancellations, Rescheduling, and No Shows
Should the need arise to cancel or reschedule reservations, a 48-hour advance notice is required. A $35.00 fee will be charged to clients who call 24 hours or later prior to the appointment. All no show appointments will have 10% of the booked service charged to the credit card on file, and for pre-paid packages, one of the services will be taken away. No exceptions.
We ask that you arrive 10-15 minutes prior to your scheduled appointment time. Please notify us upon arrival if there are any physical or medical conditions that we need to be aware of.
Our professional staff allocates time especially for each guest. Therefore if you arrive more than 10 minutes late, you will be asked to reschedule and charged a fee of $35.00.